Who we are

By Shero (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.byshero.com] or interact with us through other means.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

1.1 Information You Provide to Us

* Full name

* Email address

* Phone number

* Billing and shipping address

* Payment details (processed securely via third-party providers)

* Any other information you submit through forms or communication

1.2 Information We Collect Automatically

* IP address

* Browser type

* Device information

* Pages visited and time spent

* Cookies and similar technologies (see Section 6)

2. How We Use Your Information

We use your information to:

* Provide, operate, and maintain our services

* Communicate with you regarding orders, inquiries, or marketing

* Improve our website and user experience

* Process payments and transactions

* Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

* Trusted service providers (e.g., payment processors, email platforms)

* Legal authorities when required by law

* Business partners, with your consent

All third-party vendors are required to protect your data in compliance with applicable laws.

4. Your Data Rights

Depending on your location, you may have rights under data protection laws, including:

* Access – Request access to your personal data

* Correction – Request corrections to inaccurate or incomplete data

* Deletion – Request deletion of your personal data

* Objection – Object to certain uses of your data (e.g., marketing)

* Data Portability – Request a copy of your data in a portable format

To exercise these rights, please contact us at [insert email].

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, understand usage patterns, and personalize content.

You may control cookies through your browser settings.

7. Children’s Privacy

Our services are not directed to individuals under 13 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal data from children.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted here with the “Effective Date” updated accordingly.

11. Contact Us

For any questions about this Privacy Policy or your personal data, please contact us at:

📧 Email: eventsbyshero@gmail.com

🌐 Website: www.byshero.com

📍 Address: 66 B, 1 Sri Maha Vihara Road, Colombo 10350